Customer service excellence is at the heart of our ethos, reflective in the repeat business we experience and the long-standing client relationships we enjoy. We believe the key to customer care is an open, honest and informative approach at all stages. We pride ourselves on delivering the highest quality products and services to our clients across the East Midlands and we ensure that there is always a friendly face on hand to answer any questions you might have.
Our ethos and practice is entirely customer-centric. Specific training is provided in customer service/diversity and disability awareness. A code of conduct/working in occupied premises policy is in place governing employee’s actions, appearance and behaviour.
All work is conducted within the greatest care with emphasis on conducting as minimal disruption as possible; all sites and work areas are left clean and tidy.